Last Updated: March 2026
Effective Date: 1 April 2026

Please read these Terms and Conditions (“Terms”) carefully before making a booking with Aurora Ibiza. By completing a reservation and paying a deposit, you confirm that you have read, understood, and agreed to these Terms on behalf of yourself and all members of your charter party.

1. About Us

Aurora Ibiza is a premium boat charter service managed and operated by:

Private Yacht Group Ltd
2 Ampress Lane, Ampress Park
Lymington, United Kingdom

Website: www.auroraofibiza.com
Email: info@auroraofibiza.com
Phone (Spain): +34 652 11 89 84
Phone (UK): +44 7534 158990

Private Yacht Group Ltd is a company incorporated in England and Wales. Charter operations take place in Ibiza, Spain, and are subject to applicable Spanish maritime regulations.

2. Definitions

In these Terms:

  • “Aurora Ibiza”, “we”, “us”, or “our” refers to Private Yacht Group Ltd, trading as Aurora Ibiza.
  • “Client”, “you”, or “your” refers to the person making the booking and all members of the charter party.
  • “Lead Client” refers to the individual whose name appears on the booking confirmation.
  • “Charter” refers to the boat rental experience booked through our website or by direct arrangement.
  • “Charter Fee” refers to the total cost of the charter as stated in the booking confirmation, exclusive of fuel and optional extras unless otherwise specified.
  • “Vessel” refers to the yacht assigned to your booking (Aurora — Fjord 40 Open, or Aurora XL — Fjord 41 XL).
  • “Skipper” or “Captain” refers to the licensed professional captain assigned to operate the Vessel.

3. Our Fleet

Aurora Ibiza operates the following vessels from San Antonio Marina, Ibiza:

Aurora — Fjord 40 Open
Length: 12.84m | Beam: 3.99m | Max Guests: 10 | Cruising Speed: 30 knots | Range: 200nm
Twin Volvo Penta engines with joystick control.

Aurora XL — Fjord 41 XL
Length: 14.00m | Max Guests: 11 | Top Speed: 35 knots | Range: 200nm
Advanced Volvo Penta IPS engines.

4. Booking and Confirmation

4.1 How to Book

Bookings can be made through our website at auroraofibiza.com/book-a-boat, by email, by telephone, or via WhatsApp. A booking is confirmed only when we have received the required deposit payment and issued a written booking confirmation by email.

4.2 Lead Client

The Lead Client must be at least 18 years of age and is responsible for ensuring that all members of the charter party are aware of and comply with these Terms. The Lead Client is liable for the conduct of all guests on board.

4.3 Capacity

The maximum number of guests permitted on board is determined by the vessel’s licence: 10 guests for Aurora (Fjord 40) and 11 guests for Aurora XL (Fjord 41 XL). This limit is strictly enforced in accordance with Spanish maritime safety regulations and cannot be exceeded under any circumstances.

4.4 Accuracy of Information

You are responsible for providing accurate personal details at the time of booking, including full names, contact information, and any relevant medical conditions or dietary requirements.

5. Pricing and Payment

5.1 Charter Fee

All charter prices are listed on our website and are quoted in Euros (€). Prices are subject to Spanish IVA (VAT) at the prevailing rate, currently 21%. The Charter Fee covers the hire of the Vessel and professional Skipper, and includes the following complimentary provisions: light snacks, house wine, beer, soft drinks, water, stand-up paddleboards, snorkelling equipment, and fresh towels.

5.2 Seasonal Pricing — Aurora (Fjord 40)

  • April & May 2026: €1,750 per day (+ 21% IVA)

5.3 Seasonal Pricing — Aurora XL (Fjord 41 XL)

  • Low Season (April/May): €1,950 per day (+ 21% IVA)
  • High Season (June/July/August): €2,850 per day (+ 21% IVA)
  • Mid Season (September/October): €2,500 per day (+ 21% IVA)

5.4 Fuel

Fuel is not included in the Charter Fee and is payable separately on the day of the charter. The fuel cost depends on the itinerary selected by the Client:

  • Ibiza Coastal Itinerary: estimated fuel cost of €440
  • Formentera Itinerary: estimated fuel cost of €660

The Client must select their preferred itinerary type at the time of booking or no later than the morning of the charter. Fuel costs are estimates based on standard cruising conditions; actual fuel consumption may vary depending on sea conditions, weather, and specific routing at the Skipper’s discretion. Fuel is settled directly on the day of the charter and is not payable in advance.

5.5 Optional Extras

The following optional extras are available and payable on the day of the charter:

  • Seabob rental (1 unit): €200 per day
  • Seabob rental (2 units): €300 per day
  • Additional bar items: charged on a consumption basis
  • Catering: available upon request, quoted separately

5.6 Deposit and Balance

  • Bookings made 60 or more days before the charter date: a deposit of 50% of the Charter Fee is required at the time of booking. The remaining 50% balance is due no later than 14 days prior to the charter date.
  • Bookings made fewer than 60 days before the charter date: 100% of the Charter Fee is required at the time of booking.

Failure to pay the outstanding balance by the due date may result in cancellation of the booking, with the deposit forfeited.

5.7 Payment Methods

Payments are processed securely via Stripe. We accept major credit and debit cards. We do not store card details on our systems. All transactions are encrypted and handled in compliance with PCI DSS standards.

5.8 Price Changes

Prices are subject to change at any time prior to payment being received. Once a deposit has been paid and a booking confirmation issued, the Charter Fee agreed at that time will be honoured, subject to any adjustments required by changes in Spanish tax legislation (IVA).

6. Charter Day

6.1 Departure

All charters depart from San Antonio Marina, Ibiza. The standard full-day charter duration is 8 hours. Half-day charters and sunset cruises are also available, subject to seasonal availability. Start times are available between 10:00 and 14:00 unless otherwise agreed.

6.2 Late Arrival

Guests are requested to arrive at the marina at least 15 minutes before the scheduled departure time. Late arrival by the Client will not extend the charter duration. If the Client fails to arrive within 60 minutes of the scheduled departure, the charter may be treated as a no-show, and no refund will be issued.

6.3 Itinerary

Suggested itineraries are provided for guidance. The final route is always at the Skipper’s discretion, taking into account weather conditions, sea state, guest safety, and any applicable port authority directives. Aurora Ibiza cannot guarantee visits to specific locations.

6.4 Return to Port

The Vessel must return to the marina at the agreed time. If the Client requests to extend the charter beyond the agreed duration, this is subject to availability and will incur additional charges at the applicable hourly rate plus fuel.

7. Conduct on Board

7.1 Authority of the Skipper

The Skipper has absolute authority over all matters relating to the safety of the Vessel, crew, and guests. All guests must comply with the Skipper’s instructions at all times. The Skipper reserves the right to terminate the charter immediately and return to port if, in their sole judgement, the behaviour of any guest endangers the safety of those on board, causes damage to the Vessel, or is otherwise unacceptable.

7.2 Prohibited Activities

The following activities are strictly prohibited on board:

  • Possession or use of illegal substances
  • Excessive alcohol consumption that compromises safety
  • Jumping from the roof, bow, or any elevated part of the Vessel
  • Interfering with the Vessel’s navigation or mechanical systems
  • Smoking inside the cabin
  • Anchoring over or damaging protected Posidonia seagrass meadows (in compliance with Balearic environmental law)

7.3 Children and Minors

Children under the age of 16 must be accompanied by a responsible adult at all times. The Lead Client is responsible for the supervision of all minors on board. Children’s life jackets are available on request.

7.4 Swimming and Water Activities

Swimming and water activities are permitted only when the Vessel is stationary and the engines are switched off. The Skipper will designate safe areas and times for swimming. Use of Seabobs and paddleboards is at the Client’s own risk.

8. Safety

8.1 Safety Equipment

The Vessel is equipped with all safety equipment required under Spanish maritime regulations, including life jackets for all passengers, fire extinguishers, flares, and first aid kit.

8.2 Medical Conditions

Clients must inform us at the time of booking of any medical conditions, disabilities, or allergies that may affect their participation in the charter or require special arrangements. We reserve the right to refuse boarding if, in the Skipper’s judgement, a guest’s condition poses a risk to their own safety or that of others.

8.3 Non-Swimmers

Non-swimmers are welcome on board but must wear a life jacket at all times when on the open deck. Please inform us at the time of booking if any member of your party cannot swim.

8.4 Emergency Procedures

In the event of an emergency, the Skipper will coordinate all safety procedures. The relevant emergency contacts are: European Emergency Number 112; Spanish Maritime Rescue (Salvamento Marítimo) +34 900 202 202.

9. Cancellation Policy

9.1 Cancellation by the Client

All cancellation requests must be submitted in writing by email to info@auroraofibiza.com. Cancellations are effective from the date we receive written notification. The following cancellation charges apply:

  • More than 60 days before the charter date: deposit (50%) forfeited. No further charge.
  • 30–60 days before the charter date: 75% of the total Charter Fee is due.
  • Fewer than 30 days before the charter date: 100% of the total Charter Fee is due.
  • No-show on the day: 100% of the total Charter Fee is forfeited.

We strongly recommend that all clients take out comprehensive travel and cancellation insurance to cover potential losses arising from cancellation.

9.2 Date Modifications

Requests to change the charter date are subject to availability and must be made at least 30 days in advance. A date change fee of €150 may apply. Date changes requested within 30 days of the charter date are treated as a cancellation under Clause 9.1.

9.3 Cancellation by Aurora Ibiza

We reserve the right to cancel or modify a charter in the following circumstances:

  • Adverse weather conditions or sea state deemed unsafe by the Skipper or Spanish port authorities
  • Mechanical failure or damage to the Vessel that cannot be resolved in time
  • Government restrictions, port closures, or Force Majeure events
  • Failure by the Client to pay the balance by the due date

Where we cancel a charter due to weather or Force Majeure, we will offer the Client the choice of a full refund of all sums paid or a credit to rebook on an alternative date, subject to availability. We shall not be liable for any consequential losses (including travel, accommodation, or other costs).

9.4 Weather Policy

The safety of our guests and crew is our absolute priority. The Skipper will assess weather conditions on the morning of the charter. If conditions are deemed unsafe for departure, we will contact you as early as possible to discuss your options, which may include a modified itinerary, rescheduling, or a full refund. If we depart and conditions deteriorate, the Skipper may shorten the route or return to port early for safety reasons. In such cases, a partial refund or credit may be offered at our discretion.

10. Liability and Insurance

10.1 Our Liability

Aurora Ibiza carries comprehensive marine insurance for the Vessel and third-party liability. Our liability is limited to the total Charter Fee paid. We shall not be liable for any indirect, consequential, or special losses, including loss of enjoyment, travel costs, accommodation, or other expenses.

10.2 Your Liability

The Lead Client is responsible for any damage caused to the Vessel, its equipment, or furnishings by any member of the charter party. You will be liable for the reasonable cost of repair or replacement.

10.3 Personal Belongings

Aurora Ibiza accepts no liability for loss, damage, or theft of personal belongings brought on board. We recommend leaving valuables ashore.

10.4 Travel Insurance

We strongly recommend that all clients take out comprehensive travel insurance to cover cancellation, medical expenses, personal belongings, and any other risks associated with your trip to Ibiza.

11. Damage and Security Deposit

Aurora Ibiza reserves the right to request a security deposit via pre-authorisation on the Lead Client’s credit or debit card. The amount of the security deposit will be communicated at the time of booking. The pre-authorisation will be released within 7 business days of the charter, provided no damage has occurred. In the event of damage to the Vessel or its equipment caused by the Client or any member of the charter party, the cost of repair or replacement will be deducted from the security deposit. If the cost exceeds the deposit amount, the Client will be liable for the difference.

12. Intellectual Property

All content on the Aurora Ibiza website, including text, images, logos, brochures, and videos, is the property of Private Yacht Group Ltd or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

13. Data Protection and Privacy

We take the protection of your personal data seriously. Information collected during the booking process is used solely for the purpose of managing your charter and communicating with you. For full details on how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.

14. Complaints

We are committed to providing an exceptional experience. If you have any concerns during your charter, please raise them immediately with the Skipper so that we can resolve them on the spot. To submit a formal complaint after the charter, please email us at info@auroraofibiza.com within 14 days of the charter date. We aim to acknowledge all complaints within 5 business days and to resolve them within 28 days.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ibiza, Spain, unless otherwise required by applicable consumer protection legislation in your country of residence. Nothing in these Terms affects your statutory rights as a consumer under applicable law.

16. Amendments

Aurora Ibiza reserves the right to amend these Terms at any time. Any changes will be published on our website. The version of these Terms in force at the time of your booking will apply to your charter.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect.

18. Entire Agreement

These Terms, together with your booking confirmation, the Privacy Policy, the Cookie Policy, and the Cancellation & Refund Policy, constitute the entire agreement between you and Aurora Ibiza in relation to your charter.

These Terms and Conditions were last reviewed and updated in March 2026. For any questions, please contact us at info@auroraofibiza.com.

-e